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faq

Can I see your products?

For Middle Tennessee locals, we will be offering several pop up markets throughout the year and we are looking to add some events to our schedule throughout the year. Please subscribe to our newsletter for the latest and follow along on Facebook and Instagram 
We also have a booth full of goodies at the Old Feed Store in Woodbury, Tn located at 310 West Water Street.  We're upstairs in Booth B-912 and have a lot of our products offered right here at Whippoorwillroad.com as well as countless vintage and antique finds. We even try to keep it stocked with some furniture items that are just too big to ship. You'll love them, I promise!  
If you have specific questions about sizes, colors or anything else, just contact us and we’ll be glad to provide you with more details. 

 

My order arrived damaged! What do I do? 

We are so very sorry! Please email us (hello@whippoorwillroad.com) as soon as you can with a picture of the damaged item and your order number. We will work with you to make sure your item is replaced and you are happy.
 

Where do you find your merchandise? 

We work with a variety of wholesalers that we select based on quality and affordability. We believe a fabulous home doesn’t have to break your budget! We also find our vintage items all over the place. We are always collecting for you! 

 

I have been looking for _____. Can you find it for me? 

Maybe! We have access to a lot of great products and we would love to help you find what you are looking for. Please contact us and we’ll get the process started! 

 

How much is my shipping? 

We work hard to keep shipping costs low, while also protecting your purchases. Here is what it will cost to get the item to you.: 

  

Local to Middle Tennessee? Ask us about Pick up options for Free shipping! 

 Item Total  US Shipping
$0-24.99

$5.99

$25-49.99 $8.99
$50-99.99 $13.99
$100-199.99 $22.99
$200 and up

Free! 

 

 I need my item faster! Can you help? 

 Emergencies can even happen in shopping and we understand! Please contact us at whippoorwillroadhome@gmail.com if you need your shipment stat and we'll do our best to make it happen. Additional charges will apply. 

Do you have discounts? Will my item go on sale? 

 

We try our best to give you the lowest price possible but we also love a good sale! The best way to find out is to subscribe to our mailing list, like  us on Facebook and follow on Instagram and you’ll be the first to know when we have sales and discounts available. 

 

Can I specify how my item is shipped? 


Our items come in a variety of shapes and sizes so we do our best to pick the shipping method that is the best and most affordable. If you want to expedite your shipping, please let us know and we'll do our best but there will be an additional charge. 

 

Help! My question wasn’t answered here! Where can I find help?

 

Please contact us at hello@whippoorwillroad.com and we’ll be glad to help you find answers. We appreciate you and want to help in any way we can.